Terms and Conditions
Collabify Tech Ltd · Effective Date: 17 March 2026
1. Introduction and Acceptance
Welcome to Collabify (the “Platform”), operated by Collabify Tech Ltd, a company registered in England and Wales under company number 16591515 (“we”, “us”, or “our”).
The Platform provides an online marketplace that connects brands, businesses, and advertisers (“Brands”) with microinfluencers, content creators, and social media personalities (“Influencers”) for the purpose of facilitating marketing collaborations, sponsored content agreements, and promotional campaigns.
By accessing or using the Platform, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, you must not use the Platform. We reserve the right to update these Terms at any time, and continued use after changes constitutes acceptance.
2. Definitions
In these Terms, the following definitions apply:
“User” means any individual or entity who registers for and/or uses the Platform, whether as a Brand, Influencer, or otherwise.
“Brand” means a business, company, or individual that uses the Platform to find and engage Influencers for marketing campaigns.
“Influencer” means an individual who uses the Platform to offer promotional and content creation services to Brands.
“Campaign” means a marketing collaboration between a Brand and one or more Influencers facilitated through the Platform.
“Content” means any text, images, video, audio, reviews, ratings, or other material uploaded, created, or shared via the Platform.
“Services” means the matchmaking, communication, campaign management, payment facilitation, analytics, and performance tracking tools provided by the Platform.
“Third-Party Platform” means any external social media platform with which the Platform integrates, including but not limited to Meta (Instagram and Facebook), TikTok, and YouTube (Google).
“Third-Party Platform Data” means any data, metrics, content, or information retrieved from a Third-Party Platform via its application programming interface (“API”) or other authorised data access method, including but not limited to profile information, audience demographics, follower counts, engagement rates, content performance metrics, and video or post analytics.
3. Eligibility and Registration
To use the Platform, you must be at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are registering on behalf of a business entity, you warrant that you have the authority to bind that entity to these Terms.
You agree to provide accurate, current, and complete registration information and to keep this information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
4. Platform Services and Role
Collabify acts solely as an intermediary marketplace. We facilitate connections between Brands and Influencers but are not a party to any agreement or contract formed between them. We do not guarantee the quality, legality, or suitability of any User, Campaign, or Content.
We reserve the right to modify, suspend, or discontinue any aspect of the Platform at any time, with or without notice. We will endeavour to give reasonable advance notice of material changes where practicable.
5. Third-Party Platform Integrations and API Data
5.1 Overview of Integrations
The Platform integrates with Third-Party Platforms, including Meta (Instagram and Facebook), TikTok, and YouTube (Google), via their respective APIs. These integrations enable us to retrieve, display, and analyse publicly available and user-authorised data, including creator profile information, audience demographics, content performance metrics, engagement rates, and other analytics data.
5.2 User Authorisation and Consent
By connecting your Third-Party Platform account(s) to the Platform, you:
Expressly authorise us to access and retrieve data from the relevant Third-Party Platform via its API in accordance with the permissions you grant during the OAuth authorisation flow.
Acknowledge that the scope of data we access will be limited to the permissions you approve and the data made available by the relevant Third-Party Platform’s API.
Confirm that you have the right and authority to grant us access to such data and that doing so does not violate any agreement between you and the relevant Third-Party Platform.
Understand that you may revoke access at any time by disconnecting the relevant Third-Party Platform account from your Collabify profile or by revoking access within the Third-Party Platform’s own settings (e.g., removing Collabify from your TikTok authorised applications, Instagram connected apps, or Google account permissions).
5.3 Use of Third-Party Platform Data
Third-Party Platform Data retrieved via API integrations is used solely for the following purposes:
Displaying creator profiles, portfolio data, and performance metrics on the Platform to assist Brands in evaluating and selecting Influencers for Campaigns.
Providing analytics dashboards, performance tracking, and campaign reporting to Users.
Facilitating accurate matchmaking between Brands and Influencers based on audience demographics, engagement metrics, and content performance.
Measuring and reporting on Campaign performance and return on investment.
Generating aggregated, anonymised insights and benchmarks for the improvement of the Platform’s services.
We will not use Third-Party Platform Data for any purpose unrelated to the operation and improvement of the Platform, and we will not sell, rent, lease, or otherwise commercially distribute Third-Party Platform Data to any third party.
5.4 Compliance with Third-Party Platform Terms
Our use of Third-Party Platform APIs is subject to the applicable developer terms, policies, and guidelines of each Third-Party Platform, including but not limited to:
Meta Platform Terms, Developer Policies, and Instagram Platform Policy.
TikTok for Developers Terms of Service and the TikTok API Services Terms of Use.
YouTube API Services Terms of Service, which incorporates the Google Privacy Policy (available at https://policies.google.com/privacy).
In the event of any conflict between these Terms and the terms of any Third-Party Platform, the Third-Party Platform’s terms shall prevail with respect to the use of that platform’s data and API. Users acknowledge and agree that Third-Party Platforms may modify, restrict, or discontinue API access at any time, and we shall not be liable for any loss of functionality or data resulting from such changes.
5.5 Data Accuracy and Limitations
While we endeavour to display accurate and up-to-date Third-Party Platform Data, we do not guarantee the accuracy, completeness, or timeliness of such data. Third-Party Platform Data is provided “as is” and is dependent on the availability and accuracy of the relevant Third-Party Platform’s API. Users should not rely solely on Third-Party Platform Data when making business decisions.
5.6 Data Retention and Deletion of Third-Party Platform Data
We retain Third-Party Platform Data only for as long as necessary to provide the Services and in compliance with the applicable Third-Party Platform’s data retention and deletion requirements. Specifically:
Upon revocation of API access by a User (by disconnecting their Third-Party Platform account), we will delete or anonymise the associated Third-Party Platform Data within 30 days, unless a longer retention period is required by law.
Upon notification by a Third-Party Platform that a user has revoked access or that data must be deleted, we will comply within the timeframe required by the relevant Third-Party Platform’s policies.
Users may request the deletion of their Third-Party Platform Data at any time by contacting us at the details in Section 16 or by using the account settings within the Platform.
Aggregated, anonymised data that does not identify any individual may be retained beyond these periods for analytical purposes.
5.7 Data Security for Third-Party Platform Data
We implement appropriate technical and organisational measures to protect Third-Party Platform Data, including encryption of data in transit (TLS) and at rest, role-based access controls, regular security assessments, and logging of all API data access. Our security measures are designed to meet or exceed the security requirements of each Third-Party Platform’s developer policies.
6. User Obligations
6.1 General Obligations
All Users agree to:
Use the Platform in compliance with all applicable laws and regulations, including but not limited to the UK Consumer Protection from Unfair Trading Regulations 2008, the Advertising Standards Authority (ASA) CAP Code, and any relevant advertising disclosure requirements.
Not engage in fraudulent, misleading, or deceptive practices.
Not upload or transmit any Content that is unlawful, defamatory, obscene, infringing, or otherwise objectionable.
Not attempt to gain unauthorised access to other accounts, systems, or networks connected to the Platform.
Not use the Platform to circumvent transactions or payments (i.e., taking collaborations off-platform to avoid fees).
Not scrape, harvest, cache, or extract data from the Platform or from Third-Party Platform integrations by any automated means other than those expressly permitted by the Platform.
Not misuse, redistribute, sublicence, or commercially exploit Third-Party Platform Data obtained through the Platform in any manner not expressly authorised by these Terms.
Not use Third-Party Platform Data to build competing products or services, create derivative databases, or for any surveillance or monitoring purposes.
6.2 Brand-Specific Obligations
Brands agree to provide accurate campaign briefs, honour agreed payment terms, and comply with all applicable advertising standards and disclosure requirements. Brands further agree to use Third-Party Platform Data displayed on the Platform solely for the purpose of evaluating and managing Campaigns through the Platform, and not for any other purpose.
6.3 Influencer-Specific Obligations
Influencers agree to deliver Content in accordance with campaign briefs, clearly disclose sponsored or paid partnerships in line with ASA guidelines (e.g., using #ad or equivalent), and not artificially inflate engagement metrics. Influencers warrant that all data they authorise the Platform to access via Third-Party Platform APIs is accurate and that they have the necessary rights and permissions to share such data.
7. Content and Intellectual Property
Users retain ownership of the Content they upload to the Platform. By uploading Content, you grant us a non-exclusive, worldwide, royalty-free licence to use, display, reproduce, and distribute such Content solely for the purposes of operating and promoting the Platform.
Intellectual property rights in Content created by Influencers as part of a Campaign shall be governed by the specific terms agreed between the Brand and the Influencer. We encourage all Users to agree IP ownership and usage rights in writing before commencing any Campaign.
You warrant that any Content you submit does not infringe the intellectual property rights or any other rights of any third party.
Third-Party Platform Data, and any associated trademarks, logos, or branding of Third-Party Platforms, remain the exclusive property of the respective Third-Party Platforms. Nothing in these Terms grants you any rights in such intellectual property beyond what is expressly permitted by the relevant Third-Party Platform’s terms.
8. Payments, Fees, and Taxes
Collabify may charge service fees, commissions, or subscription fees for use of the Platform. All applicable fees will be clearly communicated before you incur them. Fee structures may vary depending on your account type and are subject to change with reasonable notice.
Payments between Brands and Influencers are facilitated through the Platform’s payment system. We act as a limited payment agent and do not hold funds as a trustee. Brands agree to fund Campaigns in advance or as otherwise specified, and Influencers will receive payment upon fulfilment of agreed deliverables, subject to any applicable review period.
Each User is solely responsible for determining and fulfilling their own tax obligations, including but not limited to VAT, income tax, and National Insurance contributions. We may issue invoices or statements as required by law, but we do not provide tax advice.
9. Dispute Resolution
In the event of a dispute between a Brand and an Influencer, Users are encouraged to resolve the matter amicably through the Platform’s messaging tools. If a resolution cannot be reached, we may, at our sole discretion, offer mediation assistance; however, we are under no obligation to do so.
We are not responsible for resolving disputes between Users and shall not be held liable for any loss or damage arising from such disputes.
10. Limitation of Liability
To the fullest extent permitted by law:
The Platform is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
We do not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.
We do not warrant the accuracy, reliability, or availability of any Third-Party Platform Data or API integration, and we shall not be liable for any loss, damage, or decision made based on such data.
We shall not be liable for any disruption, suspension, or termination of Third-Party Platform API access by any Third-Party Platform.
Our total aggregate liability to you for any claims arising from or related to these Terms or your use of the Platform shall not exceed the greater of (a) the total fees paid by you to us in the twelve (12) months preceding the claim, or (b) £100.
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunity.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
11. Indemnification
You agree to indemnify, defend, and hold harmless Collabify Tech Ltd, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Platform, your breach of these Terms, your misuse of Third-Party Platform Data, your violation of any Third-Party Platform’s terms of service, or your violation of any applicable law or third-party rights.
12. Termination and Suspension
We may suspend or terminate your account and access to the Platform at any time, with or without cause and with or without notice, including but not limited to cases of breach of these Terms, fraudulent activity, or conduct that we deem harmful to other Users or the Platform.
You may close your account at any time by contacting us. Upon termination, all rights granted to you under these Terms will cease, any outstanding obligations (including payment obligations) will survive, and we will delete or anonymise any Third-Party Platform Data associated with your account in accordance with Section 5.6 and our Privacy Policy.
Sections 5.4, 5.6, 5.7, 7, 8, 10, 11, 13, and 14 shall survive termination of these Terms.
13. Confidentiality
Users may receive or have access to confidential information through the Platform, including campaign details, pricing, business strategies, Third-Party Platform Data, and non-public data. You agree to treat all such information as confidential and not to disclose it to any third party without the prior written consent of the disclosing party, except as required by law.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer, nothing in these Terms affects your statutory rights under applicable consumer protection legislation.
15. General Provisions
Entire Agreement: These Terms, together with the Privacy Policy and any additional agreements entered into through the Platform, constitute the entire agreement between you and us.
Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Waiver: No failure or delay by us to exercise any right or remedy shall constitute a waiver of that right or remedy.
Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
Force Majeure: We shall not be liable for any failure to perform our obligations where such failure results from circumstances beyond our reasonable control, including disruption to Third-Party Platform APIs.
16. Contact Information
If you have any questions about these Terms, please contact us at:
Collabify Tech Ltd
Contact: Sarvesh Rajdev
Email: sarvesh.rajdev@collabify.tech
Company Number: 16591515
Registered in England and Wales